We do not offer refunds. Due to Minkz Closing Down all sales are full & final and no refunds or returns are offered. All products purchased before 30/12/15 have a 3 month warranty period and warranty issues can be directed to firstname.lastname@example.org. All purchases after 1/1/16 are on a cash and carry basis and have no warranty period and products are sold “as is” due to Minkz Closing Down. Any existing credit notes or gift vouchers that are within the expiry dates will be honoured. If no expiry date is printed on the voucher or in our system, the voucher expires 12 months after creation. Credit notes and gift vouchers outside of the expiry dates become invalid on the expiry date and any value forfeited. Any order that is cancelled equates in the deposit being forfeited.